Terms of service

Effective Date: 1 January 2026

Welcome to Wanderlust Co.. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. About Us

Wanderlust Co. is an Australian business offering eco-conscious glass hydroponic planters, home décor, plant accessories, and related products designed to support sustainable, soil-free living.

Throughout these Terms, "we", "us", and "our" refer to Wanderlust Co. "You" refers to the customer, visitor, or user of our website.

2. Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these terms, please discontinue use of our website.

3. Products and Availability

We strive to ensure all product descriptions, images, dimensions, colours, and specifications are accurate.

However:

Product colours may vary slightly due to screen settings.
Handmade and glass products may contain minor variations or imperfections that do not affect functionality.
Product availability is subject to change without notice.
We reserve the right to discontinue products at any time.

4. Pricing

All prices displayed on our website are in Australian Dollars (AUD).

We reserve the right to:

Correct pricing errors;
Update prices without prior notice;
Cancel orders where pricing inaccuracies have occurred.

Shipping costs are calculated separately at checkout unless otherwise stated.

5. Orders

When you place an order, you agree that:

All information provided is accurate and complete;
You are authorised to use the payment method supplied;
Wanderlust Co. may refuse or cancel an order if fraudulent activity is suspected.

Once an order has been dispatched, it cannot be cancelled.

6. Payment

We accept payment methods available through our checkout system.

All transactions are processed securely through trusted third-party payment providers.

Wanderlust Co. does not store your complete payment details.

7. Shipping

Shipping times are estimates only and may vary due to factors beyond our control.

Wanderlust Co. is not responsible for delays caused by:

Postal or courier services;
Weather events;
Customs processing;
Incorrect delivery information provided by customers.

Risk and ownership of products transfer to the customer upon delivery.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

We comply with the Australian Consumer Law and will provide remedies where products are faulty, damaged, or not as described.

We do not provide refunds for change-of-mind purchases unless stated otherwise.

9. Product Use and Care

Our products are intended for decorative and plant-growing purposes only.

Customers are responsible for:

Following all care instructions provided;
Safely handling glass products;
Supervising children and pets around fragile items.

Wanderlust Co. accepts no liability for injury, damage, or loss resulting from misuse of products.

10. Intellectual Property

All content on this website, including:

Logos
Product names
Product designs
Images
Graphics
Text
Marketing materials

is the property of Wanderlust Co. and may not be copied, reproduced, distributed, or used without prior written permission.

11. User Content

If you submit reviews, photographs, testimonials, or social media content featuring Wanderlust Co. products, you grant us permission to repost, share, and use such content for marketing purposes unless otherwise requested.

You retain ownership of your original content.

12. Limitation of Liability

To the maximum extent permitted by law, Wanderlust Co. shall not be liable for: